Is the drinking water produced by the WaterEverywhere unit as clean as normal tap water?

In fact, it’s even cleaner. The Reverse Osmosis process removes up to 99.6% of foreign particles in the raw water. This far surpasses the drinking water which comes out of the average tap in a household.

What is Reverse Osmosis?

We could spend a bit of time telling you all about it, but it’s probably just easier for you to watch a quick video.

How do you use WaterEverywhere Plant?

The beauty of the plant is that it is completely autonomous. It starts and stops depending on the user parameters as well as level of the permeate in the permeate storage tank.

If the level of conductivity in the permeate goes above a specified level, the plant will shift into reject mode and send an alarm to the operator of the rejection process. The operator can then inspect the membranes, clean them if necessary and continue to produce permeate.

How long can the Water Everywhere unit and filters be used safely?

If filters are clogged, a rise in conductivity will occur and the plant will shift into rejection mode. Lifespan of the membranes are equivalent to 25500 hours of normal use. And they should be cleaned every 3 months.

How is the Water Everywhere unit maintained and where are spare parts available if needed?

When the WaterEverywhere product is leased or an O&M contract is entered into, the WaterEverywhere team will take full responsibility for all servicing and maintenance of the plant. If this is not the case, chemical cleaning and replacement of filters and membranes is as easy the process of cleaning a pool filter.

Spare parts are available from our partners and agents all around Southern Africa, and directly from France for countries outside of this region.

Where are Water Everywhere products manufactured?

The core of the product, the OsmosunĀ® RO system is designed and developed by Mascara in France. All complimentary parts as well as our unique monitoring system are supplied and built in Cape Town, South Africa.

What impact does the Brine Discharge have on the environment?

Brine is the concentrated discharge which is a byproduct of the Reverse Osmosis process. The WaterEverywhere product has a recovery rate of 70% for Brackish water plants and 30% for Sea Water plants. What this means is that for every 1000ml of water processed in a brackish water plant, 700ml is processed as clean potable water, and 300ml is discharged as salty brine. This 300ml now has the full salinity of the 1000ml that it was processed from.

So for instance, if the salinity was 5g/1000ml of raw water, the brine would now be be 5g/300ml or 16,66g/1000ml.

Also, the quantity of brine is 30% of the total intake of raw water, since this isn’t being consumed by the end user, the key is how to deal with this brine.

What solutions are there in dealing with Brine Discharge?

We have a number of options, most common is to discharge back to the sea (a discharge permit is required for certain volumes) but we have also the solution of creating of salt pans and salt ponds which contain salt friendly plants.

What types of prefiltration are done on the raw water?

The most common type of pre filtration, and this will depend on the quality of the raw water being processed, is media filtration.

That is, the raw water is parsed through a series of containers filled with a media or sand, this removes all the suspended solids within the raw water which could be harmful to the reverse osmosis membranes.

What happens if there is a breakdown?

Thanks to our very own online platform,, we can be alerted immediately to any breakdowns and a member of our highly skilled technical team will be able to walk you step-by-step through the troubleshooting procedure.

If the problem persists, we will send a technician out directly to repair the system.

Can I connect an external power supply to the unit and what are the power requirements?

3-phase 380VAC power is required should there be a need for backup power or to run 24 hours per day. The power requirement will increase as the plant size increases, this can be provided once the requirement has been assessed.

Can you provide plants that can produce more than 150m3 per day?

Our holding company, Turnkey Water Solutions provides plants that can produce upwards of 1000m3 per day. These solutions require more planning as well as certain environmental assessments. Should you require more info, please send an email to info[at]

What happens when its cloudy?

The short answer (if there is no backup power); the plant will not produce. The patented Osmosun design makes sure that there is little to no impact on the system when it starts up and shuts down – this is not the case in traditional reverse osmosis desalination systems.